Does BackJoy offer free returns? What's their exchange policy?

What's BackJoy returns and exchanges policy? Can you return in-store? How many days do you have to return items to BackJoy for a full refund? Do I need a receipt to return my item to BackJoy? Do items need to be in new condition?
BackJoy's returns & exchanges policies are rated: 5.0 - 1 ratings

Add answer and rate this store

0 answers +0 votes
As part of your answer, please rate BackJoy's free returns & exchanges policies:
Click a star to rate
Click a star to rate
Add answer Cancel
Knoji Staff
136
Posted Mar 31, 2018

Yes, BackJoy does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Shopping tip: (November 19, 2018): Use promo code ZEV88NJV to save 15% off at backjoy.com — redeem it here. You can also view more BackJoy promo codes.

As of Monday, Amazon.com is also offering 10% off BackJoy items on their website.

Update: we've found 3 more back pain stores that currently offer free returns & exchanges and 1,069 health & beauty stores that are offering free returns & exchanges . You can also view all 6,351 stores that offer free returns & exchanges across all categories.

This user rated BackJoy's returns & exchanges policies: 5.0
Upvote
Not helpful
Rated 4.4 - 18 reviews

About BackJoy

BackJoy is a small to mid-size back pain company operating the e-commerce site backjoy.com. BackJoy sells its products and services in the back pain vertical, offering discounts and promo codes to its customers infrequently. BackJoy is very well-regarded among shoppers on Knoji, with 18 ratings and an average rating of 4.4 stars. BackJoy scores very highly compared to other brands in the back pain industry, providing 10 e-commerce features to better serve its customers.

BackJoy's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
BackJoy offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
BackJoy offers free shipping on all qualifying orders. Get free delivery on your order from BackJoy, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
BackJoy offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
BackJoy accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that BackJoy may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that BackJoy may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
BackJoy supports a promo code box on their website. Check the BackJoy promo codes page for the latest coupon codes from BackJoy. Read full answer >>
Sales:
Yes
BackJoy runs a clearance and promotions page on their website. Check the official BackJoy sales page for the latest discounted prices and sales directly from BackJoy Read full answer >>
Military Discounts:
Maybe
It appears that BackJoy may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that BackJoy may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that BackJoy may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that BackJoy may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that BackJoy may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
BackJoy offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
BackJoy offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Customer Reviews:
Maybe
It appears that BackJoy may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that BackJoy may not offer social media pages currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that BackJoy may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that BackJoy may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
BackJoy offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features